My refund policy varies depending on the product purchased:
- SQE2 Preparation Advantage Ultimate – 7 calendar days from date of purchase
- SQE2 Preparation Advantage + – 7 calendar days from date of purchase
- SQE2 Preparation Advantage – 7 calendar days from date of purchase
- Single Subject Course – No refund
- Mocks / Outlines (Single Subject / Packages) – No refund
- 1:1 Feedback Sessions – 14 calendar days from date of purchase (only if no mutually suitable time slot is found)
⚠️ For packages that include 1:1 feedback (Ultimate / Advantage+), it is your responsibility to book your sessions. I cannot guarantee availability — especially close to exam periods.
If we can’t find a mutually agreeable time slot, you must let me know within 2 weeks of purchase to be eligible for a refund of the feedback portion (this is due to my payment processor’s refund window and is not something I can override).
📌 If your exam is more than 3 months away, I recommend starting with the Advantage Package. You can always upgrade to the Ultimate or Advantage+ later — just email me for a coupon code when you’re closer to your exam date (ideally 2–3 months before).